Who are we?


At King’s Travel & Tours, we are all about tailoring products to individual needs finding highly intuitive solutions without ever compromising on service . The expert in travel for a growing local and global workforce, King’s Travel & Tours is a Zimbabwean owned travel agency with a global network .

Our clients turn to us for Royal seamless , one stop delivery for their Local, Regional and Global travel needs .We place the customer at the heart of our existence, providing intelligent technology and service solutions for their travelers and travel programs and helping them integrate those solutions into their business strategies . Our integrated and global technology infrastructure provides intelligent analysis of travel data, allowing corporations to set foundations for efficiency and return on travel investment .Our consistent service delivery provides travelers with a broad range of resources to help them stay satisfid, productive and focused on their business .


Vision

Anticipate and act upon the evolving needs of our customers and partners , responding to them with excellence in our people, processes and technologies .


Philosophy

King’s travel & Tours understands the challenges of the modern business and tourism industry and knows that planning, developing and adapting destination resources to the evolving needs of the market is the key to success .We take all trends in tourism business into consideration ,and offr both leisure and business travel solutions through state of the art technology .In this way we can keep up with all new demands and secure the future of our company as well .King’s Travel & Tours offring Royal services at the best value for money is our main concept : due to our long term extended relationship with major airlines we always have a strong purchasing power .

Mission

To provide “value for money and client satisfaction” to the business of travel . Provide efficiency, flexibility and quality service with a personal touch . Avail state of the art technology combined with strong purchasing advantages and value for money for our clients . To provide total customer satisfaction . To meet and exceed all our customers’ goals and objectives .Strive for excellence in quality, integrity, and value in all that we do .

Values

Integrity

Honesty

Excellence

Customer Focus(Customer is King)

Timeliness in facilitating bookings

Ensure client confidentiality